Microsoft has revealed that a change it introduced to its software has caused a major outage, affecting users’ access to multiple Microsoft 365 services, including Outlook.com and Microsoft Teams.
Microsoft developer said it did not “observe an increase in successful connections” even after it tried out some strategies to mitigate the impact.
Several Outlook users while observing the changes said thus;
“A moment ago nothing was working, then I went into files in Teams and it was working, now nothing is working. Well I guess now I have an excuse to not do work and watch TV,” a user tweeted.
Microsoft, regarding the Outage, said on its status page that it was pursuing mitigation steps for the issue. “In parallel, we’re rerouting traffic to alternate systems to provide further relief to the affected users.”
Some other Twitter users complained that the outage meant they could miss their job interviews and deadline for college assignments.
The Company (Microsoft) revealed that they were working to evaluate other solutions while they investigate the root cause of the outage.