Subscribers of MTN Nigeria Communications Plc have been advised by the network to restart their phones if they are still experiencing a downtime, Oyogist.com reports.
The mobile network operator made this known in a Facebook post early Sunday.
“We are extremely sorry for the trouble you have faced in accessing our network.
“We understand how important remaining connected is for your personal and business needs and your frustration is completely justified.
“We are working tirelessly to restore all connection, as we have also made some progress. Kindly restart your phone if you’re still experiencing a downtime,” the post read.
The telecoms provider also said its engineers are currently addressing the challenge and the issue would soon be resolved.
This is coming after MTN subscribers began experiencing this downtime from about noon on Saturday.
The disruption lasted for only two hours for some subscribers. Calls, SMS, and Internet were affected, as the telecom subscribers stood helpless.