According to report reaching oyogist.com, Dana Air has reportedly apologized to its passengers who were left strange at the Nnamdi Azikwe International Airport as three of the airline scheduled flights were delayed on Friday.
This was made known in a statement released by Dana Air spokesman, Mr Kingsley Ezenwa, who stated that the airline was going to offer a new ticket to it interested passengers while those who aren’t interested would be refunded.
The statement reads; “On Friday 18, and Saturday 19, December 2020, two of our aircraft became unserviceable in Lagos and Abuja respectively, compelling us to ground both aircraft in line with our strict safety standards and global best practices.
“While our maintenance team have however been deployed to conduct proper checks on both aircraft, we wish to reassure our guests and crew that their safety will continue to be our priority in all circumstances and we will stop at nothing to guarantee this.
“To compensate for this regrettable service failure, we are offering free tickets to all our guests on the affected flights, while full refunds will be made available to guests who do not prefer to be rescheduled.”
