Festus Keyamo, Nigeria’s Minister of Aviation and Aerospace Development, has revealed that the Federal Government is exploring the possibility of reclaiming and liquidating Dana Air’s assets. This measure aims to reimburse passengers and travel agencies whose payments remain unreturned following the airline’s operational suspension.

Focus on Accountability and Enhanced Aviation Services

Speaking at the Ministry’s fourth-quarter stakeholders’ forum held in Abuja, which centered on boosting transparency and service quality in the aviation industry, Keyamo emphasized the government’s commitment to addressing customer grievances. The meeting’s theme, “Harnessing Public Feedback to Elevate Aviation Service Standards,” underscored the importance of responsiveness to consumer concerns.

Safety Over Profit: The Rationale Behind Dana Air’s Suspension

The Minister clarified that the Nigerian Civil Aviation Authority (NCAA) suspended Dana Air solely due to safety violations, not financial or commercial reasons. “The decision was a clear choice between ensuring public safety and risking catastrophic consequences,” Keyamo stated. “Prioritizing commercial interests was never on the table when faced with alarming safety reports. Had the airline continued operations, the potential for a tragic accident was significant.”

Investigations and Refund Strategies Underway

Keyamo has instructed NCAA Director-General Captain Chris Najomo to conduct a thorough inquiry into the airline’s failure to reimburse affected customers and travel agents. The investigation will focus on mechanisms to guarantee full compensation for those impacted by the suspension.

Strict Conditions for Dana Air’s Return to Aviation Sector

The Minister issued a stern warning to Dana Air’s proprietors, stating they will be barred from re-entering the aviation market under any new entity or operating license until all outstanding debts are cleared. “We will scrutinize their assets and, if viable, proceed with asset liquidation to recover funds owed to Nigerians,” Keyamo affirmed. “The NCAA is mandated to ensure that no operator evades their financial obligations.”

Government’s Firm Stance Against Negligent Operators

Reiterating the government’s zero-tolerance policy, Keyamo stressed that no airline will be permitted to abandon passengers or withhold refunds without facing consequences. This approach aligns with global aviation standards, where passenger protection and accountability are paramount.

Context and Industry Impact

As of 2024, Nigeria’s aviation sector has witnessed increased regulatory scrutiny following several safety incidents. According to the NCAA’s latest report, passenger complaints related to refunds and cancellations surged by 18% in the past year, highlighting the urgent need for improved consumer protection. The Dana Air case serves as a critical example of the government’s resolve to uphold safety and financial responsibility within the industry.